Easy ways to maximize your home internet experience

By Sam Attisha, Senior Vice President & Region Manager, Cox Communications

We’re all trying to adapt to the new normal as we work and learn from home, and practice social distancing, which means we’re using internet-connected devices even more from home these days to download files, host work meetings and virtual family gatherings, or stream video.

So, how can you preserve bandwidth in your home and make sure your internet is as fast and reliable as possible?

The good news is that, while Cox has seen an increase in internet traffic as everyone shelters in place, we’ve invested more than $15 billion in the past 10 years in our network to better serve our customers and bring next-generation gigabit internet speeds to homes. And, today, we continue to invest in our network, which was built to handle peak usage.

As peak times have shifted from evening and are now spread throughout the day, particularly in mid-afternoon – and as internet traffic is currently more in demand in residential areas than office buildings and retail locations – we’re keeping a close eye on our network.

Here are also some easy tips that will help you maximize your home internet experience.

  • Use voice instead of video. Not every conference call needs to be a video call. If there isn’t a visual component to your call, stick with a telephone conference call to preserve your bandwidth.
  • Time your upgrades right. Are you a big gamer? Download your upgrades in the evening. Gaming devices eat up a lot of bandwidth, slowing speed to other devices.
  • Don’t default to streaming. Check your cable guide to see if what you want to watch is available on a cable channel, so you don’t consume your bandwidth. With Cox’s Contour service, which offers cable channels as well as streaming options, your programming will have the “Internet” tag displayed if a particular show or movie is a streaming option.
  • Location is key. Your internet may be slowed down if your wifi router is near a microwave, fish tank, or mirror. Also make sure to elevate your wifi modem on a shelf or tall piece of furniture since wifi signals travel outward and downward,
  • Adjust security camera settings. Consider lowering the resolution on your doorbell camera and other security cameras while you’re at home.
  • Turn off devices not in use. Don’t forget to turn off devices not in use such as the kids’ iPads when they’ve reached their screen time limit.
  • Secure your wifi. Make sure your home internet is password protected so that no one else but your family is using it.

Sam Attisha is Vice President and Region
Manager for Cox Communications in California.
Cox has contributed nearly $8 million in cash and
in-kind COVID-19 related contributions
throughout its Southern California markets,
including Palos Verdes, Orange County, San Diego
and Santa Barbara.



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